Introduction to Service Design
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Introduction to Service Design
Welcome note from Andy
00 The Service Design Mindset
01 Key Principles - Time and Channels
02 Key Principles - Service Design is...
03 Key Principles - Front and Back Stage
04 Key Principles - Mind the gaps
05 Key Principles – Design out the jank
06 Key Principles – Start with the pe...
07 Key Principles – Designing service...
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Course
Introduction to Service Design
Introduction to Service Design
Introduction to Service Design
Buy now
Learn more
Introduction to Service Design
Welcome note from Andy
00 The Service Design Mindset
01 Key Principles - Time and Channels
02 Key Principles - Service Design is...
03 Key Principles - Front and Back Stage
04 Key Principles - Mind the gaps
05 Key Principles – Design out the jank
06 Key Principles – Start with the pe...
07 Key Principles – Designing service...
Learn more
Buy now
This course provides an overview of the what and why of service design, the shift in mindset when designing for services versus products, and key principles of service design
Introduction to Service Design
9 Lessons
Welcome note from Andy
00 The Service Design Mindset
01 Key Principles - Time and Channels
02 Key Principles - Service Design is...
03 Key Principles - Front and Back Stage
04 Key Principles - Mind the gaps
05 Key Principles – Design out the jank
06 Key Principles – Start with the pe...
07 Key Principles – Designing service...