Welcome to this Introduction to Service Design course. The course covers the emergence of service design, the key thinking and mindset behind it, before moving onto the methods. Since Service Design is a broad practice, I hope you'll find it a useful foundation for the rest of my online courses, each of which dives deep into a particular area.

If you're interested in cohort bundles for your organisation or individual coaching alongside the videos, get in touch and we can have a chat about your needs.